Posted by: admin
on Jul 28, 2009
Tagged in:
Tips and Tricks ,
Social Networking ,
Social CRM ,
Joomla Training ,
Joomla Template ,
Joomla Programing ,
Joomla Development ,
Joomla Design ,
Joomla CMS ,
Info@hand CRBM ,
Info@hand ,
Customer Relationship Management ,
CRM Integration ,
Content Management Systems ,
Business Solutions
Configuration of Complex Joomla CMS and CRBM Platforms
Joomla is a powerful framework for delivering Complex web portals. With over 4700 extensions and counting, the largest developer network in the world and the most user friendly interface has made the award winning Joomla CMS the fastest growing open source CMS project perhaps in the world. With millions of users and enthusiasts from all around the globe and a low cost of entry this is quickly becoming the dominant content management system (CMS) for small businesses (SMB's) and even larger enterprises and institutions. We compared Joomla vs Drupal and Joomla vs Wordpress which are other worthy technologies but Joomla seemed for us to be the best overall platform for recommending to our customers. As Joomla integrators and Joomla Component Developers we deliver complex Joomla configurations for a wide variety of customers. Joomla is a perfect framework for the micro small business owner that needs training and mentoring to work independently on building their web empire as well as the small business enterprise with complex Joomla configuration needs.
There are several layers in deploying a Joomla CMS project.
Posted by: admin
on Jul 20, 2009
Tagged in:
Social CRM ,
Marketing ,
Joomla Training ,
Joomla Development ,
Joomla CMS ,
Info@hand CRBM ,
Info@hand ,
eCommerce ,
Customer Relationship Management ,
CRM Integration ,
Content Management Systems ,
Business Solutions
The following is a press release that goes out today and tomorrow. We are excited about this program since it helps us give our new CRM customers (Small Businesses) an easy low risk point of entry. It will also help us demonstrate our value, expertise and better understand where we can help our customers the most. The Launch pad program will provide in-depth information for a small upfront investment
that can save customers a significant amount of money. The program begins with evaluation and works through to a rapid deployment process based on CNP's needs alignment process and value building methodology. Customers can either avoid purchasing the wrong technologies or failures from deploying infrastructures and new processes without clear focus on value to the organization.
We are looking forward to your questions and discussion as we continue to build success stories for growing small businesses.
Posted by: admin
on Jul 8, 2009
Tagged in:
Social Technologies ,
Social Networking ,
Social Media ,
Social CRM ,
Marketing ,
Info@hand CRBM ,
Info@hand ,
eCommerce ,
Customer Relationship Management ,
CRM Integration ,
Content Management Systems ,
Business Solutions
Who doesn't like to hear themselves speak?
Fifteen years ago or so I was introduced to the Myers Briggs personality testing and found out that as part of my personality type I tend to start talking and as the conversation and blurting of ideas comes out I am able to better formulate ideas and validate more of my beliefs. Good or bad in some settings but perhaps I
am one of those guys that likes to hear themselves talk. Well, the joy of a blog is I can usually do this in a couple drafts and spare you the bulk of the bla bla bla... Ok so why am I telling you this story? ...well it occurred to me that this is essentially the same thing Social CRM or web 2.0 and Social Media is doing but on a much grander scale. The blogosphere started this with an often strong opinionated writer posting articles for others to comment on and discuss. I love Linkedin.com and I engage there in several conversations with likeminded experts quite often. It is always fun when someone throws a little red meat into the debate and stirs the emotion. With twitter, social portals, rich media sites like Youtube and UStream etc. and the new promise of Google's WAVE and many other emerging technologies, I think we are seeing even more blurt it our discussion that will eventually shape broader opinions. It has already had a big influence on world politics and social trends but I think we are at the very beginning.
Posted by: admin
on Jul 5, 2009
Are you ready for your future customers?
Over the past few months I have been giving a lot of thought about who our customers are and will be in the future. What is it they want and need most? Kind of ironic sine the past three years we have been doing this and thought we finally had it nailed. Well the biggest lesson I have learned is that providing what a customer wants is a bit of a science and can often be predictable but delivering what they need is a moving target and not so predictable.
Since we work in the customer relationship and engagement space we have to not only set an example for customer experience but we have to help guide folks on ways they can use our CRBM Platform to harness theirs. I have been reluctant in the past to build "service packages" since we are a service provider and do not for the most part sell products. However, what I have found is that the number one thing our customers need is value. The question has been how can we deliver value in a way that those new to these technologies can understand while delivering it in a model that is easy to embrace.Thus we launched a series of Kick start progeams and value building initiatives. This is what our customers were asking for.
Posted by: admin
on Jul 5, 2009
The past few months in addition to my many other hats, I have personally spent a lot of time training small business owners on how to get started with Joomla CMS. I do this first of all because I enjoy it and secondly it keeps me in touch with our customers and their ever changing needs. As someone whom has spent the better part of the past three years inside Joomla 1.0 and
now 1.5 it is easy to forget how overwhelming a lot of this technology can be to folks just getting started. The one thing someone told me early in my web dev career was “just be patient… it is not difficult it just takes time chasing after it to build confidence and grace”. The hardest thing for many folks to realize is this is a journey not a destination. There is an endless amount to explore in this wonderful world of web (WWW).
Here are a couple common myths and mistakes I have seen with Joomla CMS development projects: