So there is usually a reason a hosting company can offer cheap hosting. Most of the time it is because you are just communicating with a machine and bunch of automation scripts. Since the biggest expense of providing hosting services is the humans that have to interact with it. The IT staff and support call centers and subsequent training cost way more than the hardware infrastructures, so the lessof this they can provide the more profitable they can become. Another key factor is that the bigger they get the more they get the attention of hackers and thus are more susceptible to security threats since hackers know that the companies are trying to have less human interaction they know they can get away with more if they keep looking for ways to get in etc... well this forces the hosting providers to increase the limitations on what you can and cannot do so they can further reduce their liability and potential security risks across their systems. Well if you are a novice with little system admin skills and your needs are very basic perhaps this can be a worthy option if you have the patience for long tech support hold times and fell comfortable with WYSIWYG script execution user interfaces.  However, these restrictions and automations is not how the IT guys or developers supporting your project think or prefer to work. Most system admin's wan what is called shell access which gets right down to 1's and 0's with what are called command line executions. Most good admin's can get their way around the underbelly of a server in a mere fraction of the time required by slick user interfaces and the systems themselves can manage tasks equally as efficient.

If they are limited with access or have to wait long hold times to coordinate something with an under staffed call center and go through tier one techies that have to escalate the ticket to tier two support anyway... well you are going to find a frustrated system admin or developer with a bit of an attitude after a while. So let's do the math here... you get hosting for $10 - $15 cheaper ($120-200 per year) than the competition let's say... ok your IT guy/gal or developer bills at $50 per hr or more plus you end up having to interact with their frustration so it takes your time. Then you have to figure it is going to in most cases take them longer to accomplish many simple tasks, you may have to find technical workarounds given buy the security restrictions and any frustration is going to roll up hill and stir up everyone's blood pressure.

Starting to get the picture why this may not always be the best approach...?

I have worked with GoDaddy (I was even a reseller), BlueHost, SiteGround, Aplus and Aplus Dedicated Services and HostYourSite and many others. They all have similar issues and challenges and in our case it significantly interfered with our ability to respond quickly to our customers needs and provide the best possible value for supporting their technology investments. This is why we have made the choice to build our own hosting infrastructure around our service model so we can meet our promise of Better Support, Faster Innovations and Greater value for your investment. We are not trying to mass market our web hosting but rather work like a department designed to support your business goals and objectives.

Comment (0) Read More...

Customer relationship management- the managing of a relationship with the customer. A very simple concept as you look at it. Why arethere are many questions surrounding it? It is because this seemingly simple concept has changed the way the world does business with its customers. It has taken the most important aspect of business-the customer- and brought it to the forefront.

One of the misconceptions about CRM is that is a software solution but it is really much more of a business process and methodology supported by technology.

CRM Guru Paul Greenberg coins it this way "CRM is a philosophy and a business strategy, supported by a system and a technology, designed to improve human interactions in a business environment" in his award winning book "CRM at the Speed of light".

Comment (0) Read More...

I am sure you may find other reasons perhpas more relevent here in the US. However, below are 4 reasons shared by an associate in the UK.

"1. Hosting CRM

Allows You to Streamline Your Resources Allocation

Comment (0) Read More...