Posted by: admin
on Oct 21, 2007
Hey, I just ran across a great article about opensource CRM. They review several vendors (including SugarCRM) and make reference to Michael Whitehead's book Implimenting SugarCRM. Perhaps this offers a good case for considering the advantages of the info@hand tool suite which is built on top of the SugarCRM open source platform. If you review info@hand's extended features and
consider our value added supports services combined with the flexability offered through access to the source code for customization and low cost of entry, info@hand is a powerful solution for small to mid sized businesses.
Take a look at the article and give me your feedback.
Posted by: admin
on Oct 16, 2007
Oct. 16th: John and I are at the Social Media and CRM 2.0 Professional Certification Seminar in NYC. Day one has offered a significant amount of information related to the business advantages for engaging social networking into your web communications strategy.
Paul Greenberg and Chris Carfi have been presenting cutting edge information on the the art of blogging and how this impacts
customer relationships.
There was a great group of industry leaders, educators, executives and students sharing the debate and conversation.